Effective Date: [Insert Date]

These Terms and Conditions (“Terms”) govern your use of the Alpha Concrete website and our concrete delivery services. By accessing our website or hiring our services, you agree to be bound by these Terms.

1. Services Provided

Alpha Concrete delivers ready mix concrete to residential, commercial, and construction sites in King and Snohomish counties, including Seattle, Bellevue, Edmonds, Kirkland, Redmond, Lynnwood, and Woodinville, Washington. We reserve the right to refuse service in unsafe or inaccessible locations.

2. Quotes and Pricing

• All price quotes are based on the information provided at the time of inquiry.

• Prices are subject to change due to material cost, fuel, or special site requirements.

• Final charges may include delivery fees, waiting time, and additional mix requirements.

3. Ordering and Scheduling

• Orders must be placed in advance and confirmed via phone or email.

• Delivery windows are scheduled but not guaranteed due to traffic, weather, or job-site conditions.

• Customers must ensure someone is available to receive the delivery at the agreed time.

4. Cancellations and Refunds

• Orders canceled less than 24 hours before scheduled delivery may incur cancellation fees.

• Refunds are only applicable for services not rendered, and refund processing can take up to 5–7 business days.

• No refunds are issued once the concrete is mixed and dispatched.

5. Site Access and Safety

• Customers are responsible for providing clear and safe access to the delivery site.

• Alpha Concrete is not liable for damage to driveways, property, or landscaping unless caused by negligence.

• Unsafe or obstructed sites may result in cancellation or additional fees.

6. Liability Disclaimer

• We strive to deliver high-quality, precisely mixed concrete. However, we do not accept liability for poor finishing, curing, or cracking caused by improper handling after delivery.

• Alpha Concrete is not responsible for delays caused by factors outside of our control, including weather, site conditions, or third-party delays.

7. Intellectual Property

All content, logos, text, and graphics on our website are the property of Alpha Concrete and may not be used or reproduced without permission.

8. Modifications to Terms

Alpha Concrete reserves the right to modify these Terms at any time without prior notice. The latest version will always be available on this page.

9. Governing Law

These Terms are governed by the laws of the State of Washington. Any disputes will be handled in the appropriate courts located in King County, WA.

10. Contact Information

If you have any questions about these Terms, please contact us:

Alpha Concrete
[Phone Number]
[Email Address]
[Business Address]